Account access

Manage licenses, downloads, AppSumo redemption, checkout status, and support in one place.

The customer portal keeps product ownership clear for direct buyers, AppSumo customers, and manually managed accounts.

What the portal covers

A customer account area built for commercial clarity.

Customers should not need to hunt for license status, downloads, or support.

Licenses

See active entitlements, source channel, billing period, and live domain quota.

Downloads

Access entitled plugin releases from the same account.

Support

Open support with customer and license context attached.

Portal actions

What customers can do after they sign in

  • Review licenses and live-domain allowances.
  • Download entitled releases.
  • Track pending direct checkout and payment handoff progress.
  • Redeem AppSumo codes into the correct account.
  • Open support requests with account and license context attached.
New customer path

The portal is designed to reduce confusion after purchase.

After purchase or redemption, the portal is the source of truth for customer account access. It shows licenses, downloads, support paths, and pending direct checkout states.